Department of Health Services Safeguarded with Dell EMC Cyber Recovery

Industry: Healthcare
Use Case: Cybersecurity
3 Jul 2025
Table of Contents

Client Overview

A county department of health services, responsible for the health and well-being of millions, needed to enhance its cybersecurity posture, particularly to protect against ransomware and insider threats, while ensuring critical data availability.

“The private healthcare data of millions of patients was at risk without proper security protocols. IMPEX recommended and implemented the ideal system to keep us safe from attack.”

— Senior System Administrator

Business Challenge

Facing ongoing cyber and ransomware threats, especially with the rise in remote work during the pandemic, the department required a more robust cyber recovery solution. They needed to safeguard 100 TB+ of sensitive patient and operational data to ensure the continuity of healthcare services and minimize the risk of data loss or downtime during an attack.

Solution Implemented

IMPEX Technologies implemented a comprehensive Cyber Recovery Vault solution for the department, ensuring that their critical backups were stored in a secure, isolated environment, separate from the production network. The air-gapped vault opened only during controlled backup transfers, minimizing the risk of malware infiltration. Automated cyber recovery processes were set up to secure data with immutable backups that couldn’t be altered, providing an additional layer of protection against ransomware and insider threats.

CyberSense analytics continuously monitors vaulted data, detecting anomalies and signs of corruption early. This proactive threat detection enabled them to respond swiftly to any potential cyber incidents, ensuring rapid recovery. The solution also included strict compliance with healthcare industry standards for data retention and recovery, ensuring that mission-critical services remained uninterrupted, even in the event of an attack.

Results Achieved

  • Resilient Data Protection: The client gained peace of mind with secure, immutable backups stored off-network, significantly reducing the risk of data corruption during cyberattacks.
  • Rapid Recovery: With the Dell EMC Cyber Recovery solution, the health department could restore critical systems and data within hours, ensuring minimal disruption to patient care.
  • Enhanced Threat Detection: CyberSense’s AI-driven analytics provided deep insights and faster identification of ransomware or malicious insider activity, improving the organization’s response time to potential threats.

Conclusion

By deploying Dell EMC’s Cyber Recovery Vault, the department significantly improved its ability to withstand cyberattacks and maintain operational resilience. The solution minimized the risk of downtime, protected patient data, and ensured a rapid, secure recovery process, ultimately safeguarding patient care for millions..

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